Terms and Conditions

Terms & Conditions



Studio 21 owns all copyright to the photographs. In all cases unless otherwise confirmed in writing  Studio 21, will without reference use any of images taken for material reproduction use online, in store and portfolio, and reproduction in advertising.


Cancellations or reason for not attending should be given 24 hours prior to the appointment time.  Failure to attend or cancelling within 24 hours of a pre booked studio session will result in loss of studio session fee.

Viewing non attendance

Non attendance of a pre booked/arranged viewing of studio shoot whether verbally or formally agreed in writing will result in deletion 10 days following the non attendance.  This will be confirmed either by email or telephone.

Competition or Prize Draw winners and runner up appointments are only valid for the month after the draw.  No cash or voucher alternative will be available.  Failure to attend the agreed session time will result in Studio 21 withdrawing the prize from that winner without notice.


Studio session fee is non refundable, and secures your session time.  Full payment of purchases is to be made in full at viewing appointment, and time of ordering photographs.  No order will be produced without the full balance of order received.  Any part balance, or deposit will be lost after a 4 month period and order cancelled, unless otherwise agreed in writing.

Studio Safety The studio is a workplace, there will be items that could be dangerous if misused/handled or interfered with, Studio 21 will ensure a safe environment within the studio, it is the Clients responsibility to ensure that all children are supervised at all times.  Studio 21 carries out regular Health and Safety checks to ensure a safe environment. 

Image Quality

Studio 21 match to original. (Likeness to person/colour).   In accordance with the accepted practises of all professional photographers and photographic laboratories, the return of any technically acceptable photographs or prints or demands for refund or refusal to settle charges cannot be entertained on principle. No exception whatsoever can be made to this rule as we cannot be held responsible for individual tastes or expectations.

 Studio 21 will not be held responsible for automatically removing any imperfections visible on the subject.  Additional improvements or retouching, will be discussed at the viewing and should be made clear to adjust.  An additional charge will be applicable which will be discussed on both parties.

Studio Session is 45mins-1hour maximum.  Longer sessions are available on request, ideal for larger families and newborns.  The viewing process may last 1hour.  The photographer may use their discretion to when to finish each session.


Online Gallery Access

After an order is placed and the full payment has been recieved your collection would be available online.  This is only available for 28 days after your purchase date.  This is the only time that you will be able to view and order your photographs online.  If you wish to order your photographs after this timescale then you will need to book a viewing appointment at Studio 21.

Studio 21 will only send a link to one email address which would be clarified at the viewing.  You are then able to forward the link with your discretion.


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